Frequently Asked Questions
Find answers to common questions about our collections and services
Are your ceramics microwave and dishwasher safe?
Most of our ceramic collections are microwave and dishwasher safe; however, items with gold or platinum accents should be hand-washed and never microwaved.
Do you offer gift wrapping services?
Yes, we offer signature gift wrapping and personalized gift notes for a small additional fee at checkout.
How do I care for my mouth-blown glassware?
We recommend hand-washing mouth-blown glass with mild detergent and drying with a lint-free cloth to maintain its clarity and brilliance.
Can I purchase a replacement for a single piece in a set?
Absolutely. Most of our dinnerware and flatware patterns are available as open stock so you can replace individual pieces as needed.
Are your products lead-free?
Yes, all Shop Juliska ceramics and glassware are lead-free and meet or exceed all FDA safety standards.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website.